Privacy Policy
How Knowend collects, uses and protects the information you share with us.
This document is provided as a general summary and may be updated. It is not a substitute for formal legal advice; please contact us with any questions.
Who we are
Knowend is an Australian people-development consultancy based in Melbourne, Victoria. We operate the website at knowend.com.au (this published app). When you contact us or request a resource, you are dealing with Knowend.
What we collect
When you submit an enquiry or request a resource, we collect the information you provide — such as your name, organisation, role, email, phone and the details of your message. We log basic analytics events (such as form submissions) to help us understand how the site is used.
How we use it
We use the information you provide to respond to your enquiry, to send requested resources, and to explore whether Knowend is the right development partner for your organisation. We do not sell or share your personal information with third parties for their marketing.
Where it is stored
Your information is stored securely within this application’s database and is accessible only to authorised Knowend administrators. We take reasonable steps to protect personal information in line with Australian privacy principles.
How long we keep it
We keep enquiry and lead information for as long as is reasonably needed to respond to you and manage your relationship with Knowend, after which it is removed or de-identified.
Your choices
You can ask to access, correct or delete the personal information we hold about you at any time by contacting enquiries@knowend.com.au.
Children & young people
Because Knowend works with young people, we take the privacy of minors seriously. Where programs involve participants under 18, appropriate consent is handled directly with the school or organisation.
Questions about this policy? Contact us or email enquiries@knowend.com.au.